Frequently Asked Questions
Do you provide a free initial consultation?
For business owners, we provide a 30-minute free initial consultation.
For individuals, we provide short free email or telephone tax advice.
Do you provide a guarantee for your work?
We guarantee the quality of our work. In the event of any dispute, we have formal procedures to resolve any client concerns.
What services do you provide?
We provide a range of services to help business owners to unleash their business’ potential:
- Tax returns, tax compliance and tax planning
- Business advisory
- Management consulting
- Superannuation
- Bookkeeping and BAS preparation
We even have a network of professionals and advisers to provide ancillary services to help your business – so we really are a one stop shop!
Are you a CPA certified tax and accounting practice?
Yes, we are and very proud to be an Accounting Practice with more than 30 years’ experience in the business, tax and accounting industry. As CPAs we are required to have a minimum of 40 hours per year continuous professional development which equates to up to date advice that you can trust.
Can you come to us?
We provide a mobile service for small and medium size businesses in the metropolitan area, as we understand that some business owners may not be able to leave their business premises during working hours. Additionally, we feel that by visiting business owners, we gain a better understanding of their business operations, as well as getting to know their staff and the issues they face, all of which equip us to be in a better position to help your clients to succeed.
What is your fee structure?
For our business tax and accounting services, all costs are agreed upfront (where possible).
Do you prepare tax returns?
We prepare tax returns for individuals as well as businesses. All tax returns are prepared by qualified accountants and checked before they are lodged. You can be assured of our quality in the delivery of our services and your tax position is the best it can be without breaching taxation laws.
Can you help us to set up structures for my new business?
We offer free initial consultation so that you can get the right advice before you embark on this exciting journey of becoming your own boss. During this initial meeting, we assess your personal circumstances and risk profiles of the business. Together with you, we work out the best business structure for you and the steps to take to hit the ground running. We apply for ABN and TFN for you and point you in the right direction for ancillary services such as web site, marketing, finance.
Can you do bookkeeping for my Business Activity Statement?
We specialise in the most popular accounting software and bookkeeping systems. Our bookkeepers are qualified, experienced and trained by our CPAs. In other words, they know what accountants require in Australia and they’ll get it right the first time! Call us to find out our competitive rates and how we can save you in tax and accounting fees if you use our bookkeeping services.
Do you provide financial planning services?
We can refer you to our network partners who specialise in these areas.
Can you help us with getting personal or business finance?
We have access through our network partners to home and commercial loans offered by more than 20 banks and other leading lenders. This means we can find the right loan for you. In addition, we’ll help you complete all the paperwork and assist you in assembling the documentation required by the lenders.
We can advise you on other strategies which can help you to save a lot of money by accelerating the reduction of your debt.
What are your office hours?
Our office hours are:
- Monday to Friday: 9am to 5pm
- Weekends and after hours: By appointment only